llm
LLM — The Brain
A Large Language Model (e.g. Claude, GPT-5) understands language, reasons, and formulates precise answers. It's the intelligence behind the agent.
memory
Memory — Long-term recall
The agent stores your company knowledge in a vector database: manuals, processes, emails, customer data. It 'remembers' everything — including previous conversations.
tools
Tools — The hands
The agent can take real actions: write emails, create calendar entries, update CRM records, retrieve data from systems. No hallucination — real execution.
skills
Skills — The routines
Predefined task sequences your agent runs on command: 'Create monthly report from system A+B', 'Reply to customer enquiries using template X'. Like macros, but intelligent.